Email another retailer.

Use this template for retailers not on our short list (Tesco, REWE, Sainsbury’s, Eroski, El Corte Inglés, anywhere). Fill in the retailer name and customer-service email, pick a language, and the template updates as you type. Customer-service inquiries are logged and aggregated internally. Personal, specific emails carry more weight than form-letter ones. 2 to 3 minutes · English, Spanish, or Dutch
Verify the email address yourself. Our 5 listed retailers were verified on their official websites in May 2026. For any retailer you enter here, please confirm the customer-service email on the retailer’s own contact page before sending. Wrong addresses bounce or reach the wrong team.

Fill in the retailer

The email

Dear [retailer] customer service, I am a customer who shops at your stores. I want to ask about [retailer]'s position on farmed octopus. Spain is considering Europe's first commercial octopus farm. I've read about welfare concerns raised by Compassion in World Farming and researchers at the London School of Economics: high stocking densities, and the fact that no slaughter method has yet been scientifically approved as humane for octopus. Could you tell me: 1. Whether [retailer] currently stocks farmed octopus. 2. Whether [retailer] plans to source octopus from upcoming Spanish farms. 3. Whether [retailer] has a published position on cephalopod welfare in its supplier code. Thank you for taking the time to answer. Kind regards, {YOUR_NAME} {YOUR_CITY}

Add one personal sentence above “Kind regards”. Mention a specific product or store. Generic emails are easier to ignore.

Compose in Gmail Compose in Outlook Open in email app

The Compose buttons need a retailer email filled in above. Without an email, only Copy text will work.

If they say they don’t currently stock farmed octopus

[retailer] may say they don’t currently stock farmed octopus. That is correct, as no Spanish farm is yet operational. Follow up by asking whether [retailer] will pre-commit, in writing, to not sourcing farmed octopus when supply becomes available.

If they say they comply with all applicable regulations

Cephalopod welfare is currently not regulated under EU farm-animal welfare law (CIWF 2021, p. 34). Compliance with current law therefore does not address welfare concerns. Follow up by asking whether [retailer] plans a voluntary cephalopod welfare position, similar to existing voluntary commitments for chickens or pigs.

If they cite an existing voluntary animal-welfare commitment

[retailer] may reference an existing voluntary commitment, for example on chicken, pigs, eggs, or seafood sourcing. Most of these commitments cover terrestrial livestock or specific fish species, and do not cover cephalopods. Follow up by asking whether [retailer] will extend that voluntary-welfare logic to cephalopods, or adopt a separate cephalopod-specific position.

Sources

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